Review supplier responses

Before you start

Suppliers must submit their responses before you can review them in full.

Valexia may need a short period to process a newly submitted response before all review information becomes available.

Permissions: Access to supplier responses and review tools depends on your role and project access. Ask an Admin to check your permissions if you cannot open a submitted response.

1. Check supplier progress

Open the relevant project from Projects.

The supplier list shows the response status for each invited supplier, so you can see who has:

• Not started

• Started their response

• Submitted their response

Open a submitted supplier response to begin your review.

2. Compare suppliers

Use the project review page to compare responses across all suppliers.

You can review the project in two ways:

• Suppliers: Compare suppliers at a high level.

• Sections: Compare answers to the same sections across suppliers.

Use the supplier view for an overall comparison, then move into the section view where you need to examine specific areas in more detail.

3. Review one supplier in detail

Select a supplier to review its response individually.

Depending on the information available, the supplier page may include:

• Overview: A summary of the response.

• Responses: Detailed answers organised by section and question.

• Flagged issues: Internal points saved by your team for follow-up.

Use the overview to understand the response at a high level, then open the detailed answers where further review is required.

4. Understand supplier scoring

Each submitted response is automatically evaluated against Valexia's proprietary market knowledge.

The score reflects how closely a supplier's answers align with the expected legal position, not a commercial or operational assessment - use it alongside your own commercial and operational review, not in place of it.

5. Flag an issue for follow-up

Flag an answer when it needs further review or discussion.

From the supplier’s Responses page:

• Find the relevant question.

• Select the option to flag it.

• Add an internal note explaining what needs to be reviewed.

• Save the issue.

Use clear, specific notes so another reviewer can understand the concern without repeating the full review.

Suppliers cannot see flagged issues or internal notes.

6. Review and update flagged issues

Open Flagged issues to see all follow-up points recorded against that supplier.

From this page, you can:

• Review outstanding issues

• Update an internal note

• Remove a flag that is no longer required

Keep the list current so it reflects the issues that still need attention.

7. Export the comparison

Export the review information when you need to work offline, share it internally or retain a copy outside Valexia.

From the project review page, select the available export option.

Depending on the project and the information ready for review, the export may include:

• Supplier scores or summaries

• Answers shown side by side

• Section-level comparisons

• Detailed supplier responses

• Flagged issues

Why does a response say “Processing”?

A Processing status means Valexia is preparing the review information for a newly submitted response.

Check back shortly. The response will become available once processing is complete.

Why can’t I review or export a response?

Check that:

• The supplier has submitted its response

• Processing has completed

• You have access to the relevant project

• Your role allows you to review supplier responses

• The export you need is available for that response

If a submitted response remains unavailable, contact Valexia support.

What happens next?

Use your review and flagged issues to complete your internal assessment and follow up on any questions with the supplier outside of the Valexia platform.